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Refund Policy

Thank you for using Notice ME, our SaaS platform for SEO and AI-driven content generation. This Refund Policy outlines the terms and conditions under which refunds for purchased ME Coins may be issued. By purchasing ME Coins, you agree to this policy.

1. Non-Refundable Coins

  • ME Coins that have been used, whether partially or fully, are strictly non-refundable.
  • Refunds will not be provided for any services or features already accessed using ME Coins.

2. Unused Coins Refund Eligibility

  • Refund requests for unused ME Coins may be considered on a case-by-case basis, provided that:
  • The refund request is made within 14 days of purchase.
  • No portion of the ME Coins has been utilized.

3. Technical Issues

  • If a technical issue caused unintended deductions of ME Coins or prevented you from utilizing purchased ME Coins, you may be eligible for a refund after verification by our support team.

4. Refund Request Process

  • Submitting a Request:
    • To request a refund, please contact our support team at support@noticemeseo.com with the following details:
    • Your account information (email, name, or ID).
    • Proof of purchase (e.g., receipt or transaction ID).
    • Reason for the refund request.
  • Review and Processing:
    • Our team will review your refund request within 5-7 business days.
    • Approved refunds will be processed to the original payment method within 7-14 business days, depending on your payment provider.

5. Exceptions

  • Refunds will not be provided in the following cases:
    • ME Coins purchased as part of promotional bundles, discounts, or special offers.
    • Accounts found to be in violation of our Terms of Service, including but not limited to fraudulent activity or misuse of the platform.
  • We reserve the right to deny refund requests that do not meet the criteria outlined in this policy.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting. Continued use of the platform constitutes your acceptance of any updated terms.

7. Contact

For questions or concerns regarding this Refund Policy, please contact us at support@noticemeseo.com.